The perfect host …

Congratulations to Marc Matta, Hotel La Tour’s Employee of the Month. Guest Service Host Marc receives the accolade after being nominated by his colleagues, our heads of department and the great comments he’s been receiving from customers.

His fan mail includes: “exceptionally friendly”, “Marc always gives us a very warm welcome”, “he’s awesome”, “a valuable member of the team”, “efficient, professional and a very nice chap ….” We could go on!

Marc has been at Hotel La Tour since our March opening and has quickly established himself as a valuable, dependent, happy and hospitable member of the team who has embraced Living La Tour, the way we look after our colleauges, customers and how we go about our business.

(You can read more about Living La Tour in a blogpost by our MD Jane Schofield)

Marc wins a £200 prize and his name automatically goes forward for our Employee of the Year title.

Hotel La Tour Operations Director, Adrian Colman, said: “Marc’s a real asset to the team and it’s a joy to read all the great comments from our guests.”

We’ll leave the last word to Marc: “I’m pretty chuffed and quite surprised! I always do whatever I can to enhance a guests’s stay. I was born in Dubai but came to England and now consider myself a Brummie: I love the city and want everyone to have a great time here.”

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