Who are you? Jane Schofield
What do you do? I’m the Managing Director
Best customer service: Waitrose is hard to beat. I’m also a fan of First Direct – I like the way they work with their customers. It’s important to me that good customer care follows through all areas of a business.
Food fad: Very varied – the most important thing to me is that the person who’s cooking it cares enough to buy the best ingredients and wants me to enjoy my meal. That applies whether I’m with family or friends or in a Michelin-starred restaurant